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Cadre Professional Services can help you implement state-of-the-art text analytics -- just like those leveraged by Fortune 500 companies -- to classify and report on all of your contacts with customers. Text Analytics feed vital information about your products and services to your managers in a consistent and understandable reporting format.
Understand how your company and brand are doing in both internal and external conversations:
* Identify your brand's "Share of Voice" vs. that of your competitors.
* Track over time your brand's "Sentiment" vs. that of your competitors.
* Classify web, e-mail, customer support and other conversations with your customers. We can help you categorize these discussions and bring the most relevant data to light.
Contact us at 703-532-2420 or info@cadre-bi.com and let us know how we can help you.
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